Shipping Policy for ZenithGlasni

Effective Date: January 8, 2025

At ZenithGlasni, we are committed to providing a seamless and efficient vehicle delivery experience. Whether you are purchasing a new or pre-owned vehicle, we aim to ensure that your order arrives safely and promptly. Please read the following Shipping Policy for details regarding shipping services, charges, and terms.

If you have any questions or need assistance regarding our shipping process, please do not hesitate to contact us at:

1. Shipping Options

We offer a variety of shipping methods depending on your location and the vehicle you purchase. Shipping is available for both local and national deliveries.

  • Local Pickup: If you are located near our dealership in Santa Clarita, California, you may choose to pick up your vehicle directly from our location free of charge. Our team will contact you to schedule a convenient pickup time.

  • Vehicle Delivery: For customers outside our local area, we offer vehicle delivery to most regions in the United States. Delivery times and charges will vary based on the distance and location.

2. Shipping Costs

  • Delivery Charges: Shipping fees depend on the vehicle’s destination, size, and weight. The cost of delivery will be calculated during checkout and will be included in the final invoice. Delivery fees may vary by location, and we will provide you with an estimated delivery cost before you complete your purchase.

  • Free Local Delivery: For customers within a certain radius of our dealership in Santa Clarita, we may offer free delivery or a discounted delivery rate. Please inquire with our customer support team to confirm eligibility.

  • Additional Charges: In some cases, additional fees may apply for special shipping requirements (e.g., expedited shipping, remote area delivery, or delivery with specific instructions). These fees will be discussed with you before shipping.

3. Delivery Timeframe

  • Standard Delivery: Once your vehicle purchase is confirmed and processed, delivery typically takes between 7 to 14 business days depending on your location. Remote or hard-to-reach areas may take longer.

  • Expedited Shipping: If you require faster delivery, we may offer expedited shipping options at an additional cost. Please contact us for availability and pricing.

  • Delayed Delivery: In rare cases, delays may occur due to weather conditions, carrier issues, or other unforeseen circumstances. If any delay arises, we will notify you immediately with updated delivery estimates.

4. Shipping Confirmation and Tracking

Once your vehicle has been dispatched for delivery, we will provide you with a tracking number and carrier details so you can monitor the status of your shipment.

  • Tracking Information: You will receive an email or phone call with tracking details as soon as the vehicle is shipped.

  • Delivery Updates: If there are any changes or updates regarding the delivery, we will inform you promptly. You can contact our support team for real-time information on the status of your delivery.

5. Delivery Inspection and Acceptance

Upon receiving your vehicle, we recommend that you conduct a thorough inspection to ensure that it is in the same condition as when it was shipped.

  • Inspection Upon Arrival: Before accepting the vehicle, inspect the exterior and interior for any damages or discrepancies. If there are visible signs of damage, please note them on the delivery receipt and contact us immediately. We will assist you in addressing any issues.

  • Signature Requirement: You may be required to sign for the vehicle upon delivery. This confirms that you have received the vehicle in good condition. If you choose to reject the vehicle due to damage, please contact us immediately so we can arrange for a resolution.

6. Shipping to Remote Locations

  • Remote Areas: For customers in remote areas or locations outside of major cities, delivery times may be extended, and additional fees may apply. We will inform you of the shipping costs and estimated delivery times before confirming your order.

  • Special Handling: If your delivery requires special handling (e.g., multi-level homes or non-standard delivery conditions), please let us know in advance. Additional charges may apply depending on the complexity of the delivery.

7. International Shipping

Currently, we only offer shipping within the United States. For international shipments or if you have questions about shipping to other countries, please contact our customer support team for assistance.

8. Returns and Shipping Charges

  • Return Shipping: If you need to return your vehicle under our 7-day return policy, you will be responsible for return shipping costs unless the return is due to an error on our part (e.g., shipping the wrong vehicle, damage during shipping). Please refer to our Refund and Returns Policy for full details on the return process.

9. Cancellations and Modifications

If you need to cancel or modify your order after it has been placed but before it has shipped, please contact us as soon as possible. Once the vehicle is in transit, we may not be able to cancel or modify the order.

  • Cancellation: If a vehicle is canceled before shipment, a full refund will be issued.

  • Modifications: If you wish to modify the delivery details, we will do our best to accommodate changes before the vehicle is shipped.

10. Contact Us

If you have any questions regarding shipping, delivery times, or need further assistance, please reach out to our customer support team: